Website clutchprep Clutch Prep

ClutchPrep is looking for an experienced Conversion Rate Optimization professional to join our Growth Team. As our CRO lead, you will have a significant impact in accelerating our mission to provide the best supplemental learning experience in the world.

ABOUT CLUTCHPREP.COM

  • We believe that (1) learning doesn’t have to be as hard as it still is; and (2) because we are able to help, it is our mission to do so
  • We help students by producing high-quality supplemental content that is relevant to what they’re learning in the classroom
  • We already have hundreds of hours of concept videos and practice problems for many undergraduate science & math classes
  • We are on a mission to increase the QUALITY of our help (more content & features) and the QUANTITY of students we reach
  • We began ramping up our SEO efforts in 2017, and in 2018 our Subscribers from SEO/Content Marketing has grown 2.6x YoY

ROLE SUMMARY:

  • Own all Conversion Optimization efforts to maximize (a) conversions into paid Subscription and, more broadly, (b) revenue per sign-up
  • As our needs evolve, this role may expand into a broader Director role, to include Retention, Revenue, and/or Referrals

RESPONSIBILITIES:

1. Own STRATEGY for Conversion Optimization: user flows/funnels, pages, and Email/SMS marketing

  • Work with CEO & Growth Team to set quarterly Conversion priorities/targets, and periodically assess & adjust overall Growth strategy
  • Contribute to Product Team’s quarterly prioritization of Product efforts (beyond just Optimization) as well as overall Product strategy
  • Lead ongoing Analysis & Research to inform Conversions: funnel/product/email metrics, user research/testing, etc
  • Maintain a comprehensive list of testable Optimization hypotheses, and operate an analytical framework to prioritize them

2. Own EXECUTION of all Conversion Optimization efforts to hit quarterly targets

  • For every test: write a hypothesis, design minimum viable test, manage implementation, monitor & document progress, results, learnings
  • Coordinate technical implementation of“heavy” tests with CTO & Engineering; when possible, launch “light” tests without Engineering
  • Own our Email/SMS Marketing efforts (logic/flows, copy, landing pages), and Conversion copy on all web pages and Emails/SMS
  • Manage the creation of all Content assets to assist in Conversions (Academic, in-house & non-Academic, outsourced)
  • Source, hire, fire, and manage all agencies/contractors supporting Conversion Optimization

3. Continuously monitor top Conversion metrics; fix issues as detected
4. Stay up-to-date on industry updates and best practices; continuously expand overall CRO knowledge

MUST-HAVE QUALIFICATIONS:

  • Minimum of 2 years of professional experience in optimizing flows/funnels and pages, with a track record of business impact/growth
  • Significant experience (a) identifying or prioritizing Optimization opportunities, and (b) designing or implementing Optimization tests
  • Significant experience with CRO analytics & research; proficient at GA or similar, and CRO platforms/tools (Optimizely, VWO, or other)
  • Experience working with Engineers to implement tests (Bonus: Experience working with UI/UX designers)
  • Very proficient with math & stats for tests and funnel analyses, and with manipulating data on Excel/Google Sheets (Bonus: SQL/BI Tools)

THE IDEAL CANDIDATE IS:

  • An ambitious, competitive, and energetic professional
  • A voracious, independent, and efficient learner & explorer
  • A highly effective executer who thrives in autonomy
  • A dependable team player, effective at leading & supporting
  • Great at prioritizing and executing towards multiple goals
  • Highly analytical and detail-oriented, but decisive with a bias for action
  • Obsessed with and effective at process, organization, documentation
  • Effective communicating ideas, progress, learnings, recommendations

BONUS EXPERIENCE:

  • Significant experience in executing/coordinating complex processes within a cross-functional team
  • Significant experience working in a Product or UX Team, in User Research, or building comprehensive, quantitative maps of User Journeys
  • Significant experience with persuasive copywriting, especially short-form/micro copy, or wireframing landing pages
  • Significant experience with Email/SMS Marketing, or with managing the creation of Content assets for Conversions
  • Experience with HTML, CSS, JavaScript, for web pages or email
  • Experience with Paid Acquisition, especially ReTargeting, or any experience with SEO, Content Marketing, or Attribution Modeling
  • Significant experience in hiring and managing agencies or contractors
  • Worked in products that are B2C, educational, aimed at 18-24 demographics, or based on premium content

BENEFITS: Competitive salary & stock options. Insurance: medical, dental, vision, life. Opportunity to help hundreds of thousands of students.
Note on Location: We prefer candidates living/willing to move to/near Miami, FL. Otherwise, experience working remotely is a must-have.

To apply for this job please visit www.clutchprep.com.

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