Website Kipu Health Kipu Health

Kipu Health

Kipu is the gold standard for addiction treatment and behavioral health because we’re all in. We’re dedicated to making the easiest-to-use EMR, with power and capabilities that could only be developed by a team working within the addiction treatment and behavioral health industry. We are driven to create the best software in our industry — and we are well on our way.

Summary

The QA Manager is responsible for the development and management of QA processes to ensure the quality and performance of our cloud-based EMR and RCM products. You are passionate about perfection and will seek out opportunities to achieve the highest standards of performance. You are a collaborator and a communicator, able to work with product owners and managers, developers, and end-users on all matters related to product quality, performance, and usability in relation to user requirements, configurations, and company standards. Managing a team of QA Analysts, you are a key contributor to staff training, communication and documentation of new features and improvements. Problem-solving is your middle name.

To be successful, you must possess a strong knowledge of software QA methodologies, tools and processes, and demonstrated experience building QA teams in small to mid-size companies. This is a key position within the Product Team and provides an excellent opportunity for professional growth and development.

Your Responsibilities

  • Develop, implement, and manage processes to ensure product quality, performance, and release readiness
  • Design test plans, scenarios, scripts and procedures based on business requirements
  • Manage QA testing, documentation, prioritization and troubleshooting of all bugs/issues and resolutions
  • Identify and investigate issues found during testing, assist cross-functional team members in troubleshooting as needed and update test cases based on discovered defects
  • Provide timely and meaningful feedback to product, engineering and operational teams
  • Evangelize new testing methodologies, best practices and tools with goals to continuously improve test coverage through both manual and automated processes Proactively manage discovery and ongoing regression testing of in-development features, taking ownership of issues and driving them to resolution
  • Enhance user experience by ensuring interface consistency and functionality
  • Develop user-focused documentation of new features, and client-wide feature releases
  • Participate in training and demos to internal team members on all new features and enhancements
  • Track and report on operational metrics

Your Requirements

  • 5+ years of relevant experience in cloud-based software testing; healthcare software a plus
  • Strong knowledge of software QA methodologies, tools, and processes
  • Experience working in an Agile environment
  • Self-driven, problem-solver, able to work independently and with cross-functional teams
  • Proficient with JIRA and Confluence
  • Excellent communication and documentation skills

To apply for this job email your details to casey.aldridge@kipu.health

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