Kipu Health

Kipu is the fastest growing EMR

Kipu is the gold standard for addiction treatment and behavioral health. It has been designed specifically to cater to their needs, be it an Outpatient, Inpatient or in between facility.  We bring the right set of technology and features designed specifically for these specialties and wouldn’t stop innovating to provide best in class experience to our users in turn providing best care to the patients. Our high-performance teams work towards solutions to challenges, that matter. We are based in Miami, FL, in historic Coral Gables.

At Kipu we are committed to making better and smarter solutions and be the frontrunner in the Industry. Our success depends on our team and contributors. We value talent and believe that our strength lies in teamwork and supporting each other. If you are looking for ways to challenge yourself and a company that will give you the platform, welcome aboard. We will enable you to transform the healthcare industry.

The Product Manager role reports into the Head of Product and this person will contribute to defining the vision and strategy of the product in collaboration with product leaders. He or she is responsible for development of product requirements that are essential for our clients’ operations. The successful candidate will have the ability to comfortably communicate with various teams and partners and will be at ease in every phase of product development. They will also be able to organize and lead a diverse group of stakeholders in order to design solution and execute on product initiatives. They will collect feedback from customers and prospects in order to recommend product improvements.

Your Role and Responsibilities

Develop and maintain deep understand of the industry, trends, customers and competition to quickly identify opportunities and act on them
Work with the leaders to create product roadmap and milestone and work diligently towards achieving those
As a champion of the product work with cross functional teams like sales, implementation, marketing, and support to identify ways to make our product better
Able to identify cross functional dependencies and work towards alleviating them in a timely fashion.
Act as “Voice of Customer” and develop deep understanding of the market, and product needs
Gather and elaborate requirements and design for various product features and enhancements in form of epics, user stories and acceptance criteria
Develops and/or assists with launch messages, including release notes, training material, and marketing/ support materials
Be an evangelist for your product and collaborate with internal and external stakeholders to make it a success. Presents product demos to customers and other stakeholders when needed
Supports the sales team with new and existing features to identify and solve client problems and establishing value proposition
Groom, manage and prioritize backlog to fulfil most pressing needs on priority while keeping an eye on the upcoming work
Manage and support go to marketing strategy and drive product adoption
Research, evaluate and prioritize requests coming in from various customer facing teams.
Manage the entire product life cycle strategy with clear goals, initiatives, and road maps
Drive product release plans with detailed schedules, phases, milestones, and launch dates
Communicate and collaborate regularly with various stakeholders including but not limited to engineering, marketing, sales, implementations and customer success

Skills and Requirements
3+  years of experience in Product Management experience in the SaaS world
Experience with Healthcare Revenue cycle systems and operations a plus
Knowledge of Clinical and Billing functions. Experience with behavioral health is desired.
Prior experience as an Agile Product Manager
Quick learner, ready to take initiative, problem
Good written and verbal communication skills
Ability to work with minimal handholding and able to effectively manage resources to meet deadlines
Thorough understanding of business and customer requirements and the ability to translate them into features and requirements
Team player and leader, Organized, strong management skills and ability to handle multiple time sensitive projects simultaneously

Kipu Benefits
Kipu Health is an Equal Opportunity Employer.
Highly competitive salary based on your local market’s compensation data.
Vacation, sick and paid time off.
Insurance and 401(K).
Awesome people to work with
Onsite Gym
Becoming a part of a family that is here to make a difference

Kipu’s Mission
Our mission is to make every Kipu Client, no matter how large or small, a reference client for Kipu. We will work tirelessly to ensure that every client uses the system to its fullest potential, for the benefit of the people they serve, their employees, and shareholders. We will do this with the highest regard for ethical standards, without consideration for Kipu’s own profitability.
Kipu Health is an Equal Opportunity Employer.

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