Website Nearpod Inc.
Nearpod is the most comprehensive Student Engagement Platform
At Nearpod, we strive to bring joy and engagement into every classroom. Every day, we reach students through our learning platforms on Nearpod.com and Flocabulary.com. We have diverse backgrounds, but a shared goal of putting teachers and students first in everything that we do. We’re backed by leading edtech investors, and have won numerous awards including Edtech Digest’s 2018 Company of the Year. We’re looking for people with a lot of hustle, a lot of empathy, and a desire to do something meaningful. We have offices in both Fort Lauderdale, FL and Brooklyn, NY.
Location: Fort Lauderdale, FL
The role reports to the Sr. Director of Operations and will focus on processes that improve operational efficiency, consistency and compliance in support of company objectives. This role offers an opportunity to impact the execution of our sales teams and overall success of Nearpods GTM operations. The Sr. Sales Operation Manager serves as a liaison with other divisions such as Sales, Customer Success and Finance to ensure accurate and timely processing of sales.
Who You are:
You have a passion for efficiency: You have an excellent understanding of operations, sales, and renewals cycles, and are committed to finding solutions that meet the needs of the business to drive alignment and productivity.
You want to be part of a team: You come with new ideas and a unique point of view. You look forward to collaborating with a diverse team of individuals. You assume everyone’s best intentions, welcome a healthy debate, and embrace differing opinions. You eagerly seek and give help; transparency tops your list of values.
You enjoy a challenge: Inquisitive and focused, you see every challenge as an opportunity. You approach every interaction with curiosity and a desire to understand. You’re ambitious and comfortable making mistakes because you learn from them and bounce back quickly. You would rather create the future than wait for it. You prioritize long-term value over short-term objectives.
Role and Responsibilities:
Enhance sales productivity by enabling the team to work smarter by simplifying processes
Managing and maintaining sales process adherence with Sales Representatives, including creating compliance reports to drive enforcement of required actions
Manage deal approval process to ensure structure of deals are in alignment with published approved sales/renewal processes
Determine gaps in current quote to cash process, collaborate with management to improve existing policies, operational execution and adoption of new processes
Ensure quick and efficient processing of sales orders, renewals and proposals
Identify and resolve operational issues, clearly articulate potential recommendations/solutions to managers/partners; manage number of escalations
Effectively rollout new SFDC processes, ability to communicate and deliver training of process changes at both a detailed user level and a summary management level
Perform data mining, root cause analysis and partner with analytics and systems team to recommend proper SFDC changes in process/approach for issues impacting data integrity
Manage operations process library containing sales processes, business rules and automation flows
Provide guidance for quote to cash, contract and RFP processes
Manage projects across multiple teams simultaneously
Train and guide resources as needed
Required Skills and Experience:
5+ years working in Salesforce required
Strong process design/redesign background with 5+ years’ experience
Strong change management skills, including understanding needs, coordinating communication, and creating and delivering training to sales users and other constituents
A curious, self-driven and independent learner who can dive into the unknown and quickly organize and assimilate a path forward
Strong organization skills of both data, process, and people
Employment Requirements: Must be authorized to work in the U.S. without restrictions
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
To apply for this job please visit www.paycomonline.net.
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