On The Map

Position: Customer Success Manager
40 hours/week (full time)
Base salary + commission

Job Description:
Headquartered in Downtown Miami, On the Map Marketing is a digital marketing firm recognized by the Inc. 5000 as one of the fastest growing firms in the country. Since 2009, On the Map Inc. has more than quadrupled in growth by providing high quality digital marketing to small and mid-sized companies.

Right now we are searching for a Customer Success Manager. As a Customer Success Manager you will be responsible for providing an amazing customer experience to our new and existing customers. This includes welcome phone calls and emails, monitoring the progress of their install process and SEO campaign, determine potential upsell opportunities, and maintaining a working relationship with the client through monthly communication.

Our firm specializes in many facets of digital marketing, including SEO (Search Engine Optimization), Website Design and Development, and Pay Per Click Advertising. This position is perfect for hard working, energetic individuals with a passion for growth and building their career.


High level of organization
Customer Service Skills
Passionate about learning search engine optimization
Experience with CRM systems or ability to learn technical systems quickly
Sales and Marketing experience a Plus


To apply for this job please visit airtable.com.

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