Senior Billing Specialist

  • Full Time
  • Anywhere
  • Full Time
  • Anywhere

Website swaguphq SwagUp

The API-First Swag Platform Built for the Modern Workplace!


Swag…everyone loves to receive it

Whether it be welcoming new hires into their dream job, thanking customers for their loyalty, celebrating a community milestone, or engaging event attendees, when done right, swag is the glue that bonds brands together with the people that matter to them.

But no one enjoys putting this stuff together…

The $30 billion branded swag supply chain is a complete mess, filled with too many products, too many intermediaries, too little quality control, and not enough technology.

SwagUp is disrupting the industry by streamlining the end to end supply chain and making it available through a single platform utilizing powerful APIs and interfaces (e.g. dashboard). As the fastest growing swag company, we have made great strides towards our mission of eliminating the friction in the swag creation and distribution process. BUT we’ve just begun to scratch the surface…

And that’s where YOU come in…



We’re on the hunt for a one of a kind Senior Billing Specialsit that enjoys the “chaos” of startups, and thrives under pressure in fast paced environments. In this role you will take charge of creating and implementing our accounts receivable function, shaping the future of our invoicing, collections and reconciliation processes. 

If you’re looking for the unconventional and another startup where you can put [YOUR] name on projects, then this is the place for you!



-Implementing and improving our A/R processes including but not limited to: billing, invoicing, collections and reconciliations. Refunds and Client Credit Balance Management.
-Execute day-to-day collections activities by identifying, resolving and mitigating account/payment delinquencies in a timely manner
-You’ll be working closely with clients and our sales teams to focus on building effective relationships to refine and streamline the A/R process (patience and personable are key here) 
-Optimize our already timely customer collections process
-Establish collection and escalation procedures and processes
-Resolve order and invoice disputes while maintaining customer relationships on good terms
-Manage daily revenue matching across all channels
-Support sales with ongoing client billing requests in a timely manner
-Build and maintain internal and external relationships as it relates to A/R
-Develop and manage internal financial control policies and procedures
-Oversee underwriting of client receivables
-Participate in the deployment and implementation of SwagUp’s strategic plans  


-3-5 years of experience with a transactional business model and/or enterprise experience
-1-2 years of manager experience
-You’re humble and a team player. We have a small finance team so some days you will be “on your own” and others you’ll collaborate with the whole team
-Question the status quo; finding ways to be more efficient and effective
-Can work simultaneously on multiple projects 
-Proficiency with a range of accounting software (QBO, Netsuite, etc.)
-You’re self-motivated and solution-driven
-Strategic thinker willing to also be tactical
-Communicate financial metrics to executive leadership 


-Ability and desire to stay ahead of the curve by finding new ways to enhance the accounts receivable function
-A strong decision maker, with shown success of making timely and informed decisions that keep the organization moving forward
-Creative problem solver who sees every challenge as an opportunity to accelerate progress
-Not afraid to take more projects onto your plate; our finance team is small for the moment so lending a hand when needed is crucial to everyone’s success 


-Wake up each morning proud of the place you work and the amazing companies you get to partner with
-Join the team at a time when you can help shape the future of the company
-Unlimited PTO, we are all adults, you’re in control
-Medical, Dental, Vision and Life insurance
-Lots of swag!
-A performance culture that rewards results and promotes those that perform, quickly
-Equipment provided to set up a successful work environment
-Engaging Team-building activities to make a remote-first workforce feel connected
-Being part of an organization that truly believes in promoting from within, at SwagUp your growth potential is uncapped!

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The API-First Swag Platform Built for the Modern Workplace!